If the serial number method isn't working, or you cannot get the XML file to work, these methods are also valid:
Check the sticker on the underside or rear of your DVR, NVR, or camera.
Given the complexity and risk involved, this approach is generally recommended only for technicians or as a last resort before returning the device for professional service.
A: Yes, ConfigTool allows you to select multiple devices and generate a single XML export file that can be processed together. dahua password reset by serial number
: Find the S/N on the physical sticker at the back/bottom of your device or by clicking the "Forgot Password" link on the login screen.
There are mobile and desktop apps like the CCTV Super Password generator.
If the generator fails, you must request a reset code from official support. Dahua Wiki Note the Date If the serial number method isn't working, or
ConfigTool will scan the local network and list all Dahua devices it finds. Select the device for which you want to reset the password.
As of 2024, this method is being phased out on newer firmware. Dahua’s official documentation notes that it “only works on the older Blue UI,” so users with modern black or grey interfaces will need to use one of the other methods described below.
This method only works on recorders with older firmware (pre-4.0 UI). Newer devices with orange, grey, or black interfaces require different approaches. : Find the S/N on the physical sticker
Navigate to the Me tab, then select Tool Manager > Device Password Management (or Password Resetting ).
: Look for a label on the underside or rear of the recorder. Login Screen
Dahua support typically responds with a temporary security code within 24–48 hours. Enter the Recovery Code Once you receive the code, return to the on your device.