Crruntime-64bit-13-0-20.msi
Right-click the .msi file and select Run as Administrator .
In many cases, users may need both the 32-bit (x86) and 64-bit versions installed simultaneously if they run multiple legacy programs that utilize different architectures. Key Use Cases
crruntime-64bit-13-0-20.msi is a Windows Installer package for the , version 13.0.20, for 64-bit (x64) Windows systems . In simpler terms, it's a set of files and libraries that allows a computer to run applications which have been designed to generate and display reports using the Crystal Reports software.
Your web application (ASP.NET, for example) generates reports on demand. The web server (IIS) needs the runtime to process the reports server-side. Since many modern servers run 64-bit Windows Server, the 64-bit runtime is essential. crruntime-64bit-13-0-20.msi
| Error Message / Symptom | Root Cause | Solution(s) | | :--- | :--- | :--- | | CrystalDecisions.CrystalReports.Engine.LoadSaveReportException: Error in loading Crystal Reports runtime . | Crystal Reports Runtime is not installed on the target machine, or it is the wrong architecture (32-bit vs. 64-bit). | Install the correct runtime version on the target machine or server. For web applications, ensure the IIS Application Pool's platform setting matches the installed runtime (disable 32-bit for 64-bit runtime). | | Failed to load database driver (e.g., crdb_xml.dll) . | The required database driver is not installed alongside the runtime. For example, the XML driver for web services requires the Java Runtime Environment (JRE) to be installed. | Install the necessary driver package from SAP (e.g., the Web Services/XML Data Driver package) and ensure any dependencies like the JRE are present on the target system. | | File 'CrystalDecisions.Web' or 'CrystalDecisions.Shared' could not be loaded . | The .NET application is referencing specific versions of Crystal Reports assemblies (e.g., Version=13.0.2000.0 ) in its project or web.config file that may not match the installed runtime version. | Ensure the assembly binding redirects in the application's configuration file ( app.config or web.config ) correctly map the required version to the installed runtime version. | | ClickOnce Deployment Fails or Runtime Not Found. | ClickOnce deployment does not automatically include the large Crystal Reports runtime as a prerequisite. | Do not include the MSI directly in ClickOnce. Instead, use a bootstrapper package or instruct users to install the runtime separately before running your application. |
: It supplies the required dynamic-link libraries (DLLs) and database drivers to run .rpt report files.
For system administrators and developers, installing via the command line is often more efficient. This can be particularly useful for packaging with other software or for automating deployment. Right-click the
If the runtime is installed but the app still fails, there might be a version mismatch. Service Pack 20 (13.0.20) is distinct from older versions (like SP15) and newer versions (like SP35).
Right-click the .msi file and select Run as Administrator to avoid "Fatal Error" messages related to registry permissions.
It allows applications built with Crystal Reports to generate, view, and print reports on target machines without requiring the full Crystal Reports software installed. What is Crystal Reports Runtime? In simpler terms, it's a set of files
In software development, the "runtime" is a collection of libraries and components that allow an application to run on a machine that does not have the full development software installed. For Crystal Reports, this .msi file enables desktop and web applications—often built in Visual Studio—to render, print, and export complex reports. Without it, the application would lack the necessary instructions to translate raw data into the formatted invoices, charts, or tables designed by developers. Version Significance: 13.0.20
It can be uninstalled via the Add/Remove Programs section in the Windows Control Panel if it is no longer needed. Where to Find It
This corresponds to Service Pack 20 (SP20) , a stable release often used with Visual Studio 2010 through 2015. Key Features and Benefits
Click on the column header to sort the list alphabetically. Scroll down until you see the files labeled with SP 20 .
For a user's application to work correctly, the version of the runtime on the client machine must match the version used to design the reports.