: Ensure AnyDesk is open and running on the remote device. If it is already running, try restarting the AnyDesk service or the computer. Check Firewall Permissions Search for "Allow an app through Windows Firewall" on both PCs. "Change settings" and ensure is checked for both Adjust DNS Settings
The most fascinating root cause of Error 10061 isn't a firewall—it’s
Type cmd into the Windows search bar, right-click , and select Run as administrator . Type ipconfig /flushdns and press Enter . Type netsh winsock reset and press Enter . Restart your computer to apply the network catalog reset. 5. Disable Direct Connections anydesk win32 error 10061
Corporate networks, VPNs, or VLANs sometimes route traffic incorrectly. The remote computer sees the packet but rejects it because it arrives from an unexpected subnet or interface.
The AnyDesk Win32 Error 10061 is a common connection issue that signifies a "Connection Refused" state. Unlike errors caused by incorrect passwords or software crashes, this specific code indicates that while the target machine exists on the network, it is actively rejecting the attempt to establish a link. Resolving this requires a systematic look at service status, network security, and configuration settings. : Ensure AnyDesk is open and running on the remote device
Select . Click Change settings and find all AnyDesk entries. Ensure both Private and Public checkboxes are ticked. 3. Adjust Connection Settings
In rare cases, the error message is misleading. If the remote computer is on a or behind symmetric NAT , AnyDesk cannot establish a direct connection. It will fall back to AnyDesk’s relay servers. If relay fails, you might see 10061. "Change settings" and ensure is checked for both
If you are seeing the , it means your connection was "actively refused" by the target machine . This typically happens because the AnyDesk service isn't running on the remote side or a security setting is blocking the handshake. Quick Fix Checklist Error messages - AnyDesk Help Center
By methodically working through the solutions above—from service restarts to port changes to clean reinstalls—you will eliminate the error and restore smooth, reliable remote connections.
Ensure the AnyDesk application is fully active on both the local and remote devices. If using an "On-Premises" version, verify the status of your internal server.