Ultimate Guide: Solving the "ADLSDK_STATUS_AUTH_PENDING 4" Autodesk Licensing Error
The .pit file for your specific product and version. Often located in the installation directory ( C:\Autodesk\[ProductName]\Setup\[Product]Config.pit ). If missing, download from Autodesk or a trusted partner. adlsdk-status-auth-pending 4
| Code | Status | Action | |------|--------|--------| | 4 | AUTH_PENDING | 1. Verify RBAC/ACL → 2. Wait 5 mins after changes → 3. Refresh token cache → 4. Add retry logic | | Code | Status | Action | |------|--------|--------|
10:32:01.123 [main] INFO - Initiating token refresh for tenant "adls-tenant-4" 10:32:01.456 [netty-io-2] DEBUG - Received OAuth2 response (cached token expired) 10:32:01.457 [netty-io-2] DEBUG - Setting AUTH_PENDING state: 4 10:32:01.458 [main] WARN - Thread blocked: adlsdk-status-auth-pending 4 10:33:01.459 [main] ERROR - Timeout after 60s - no callback invoked. Refresh token cache → 4
You will need your software's Product Key and its year string (e.g., AutoCAD 2021 uses Product Key 001M1 with version 2021.0.0.F ).
The 4 suffix indicates a specific cause: the software cannot find your product in its local licensing database. The software has been installed, but the crucial step of connecting it to your license has failed.