Instances where wireless or external mice stopped working immediately after the update. Audio Failure:
For the most stable experience, download drivers directly from the Acer Support Drivers and Manuals page rather than Windows Update. How to Roll Back: If you installed it and are facing issues: Device Manager Find your touchpad under "Human Interface Devices." Right-click, select Properties , go to the tab, and click Roll Back Driver Microsoft Learn Are you experiencing a specific touchpad or mouse issue right now that makes you want to install this update?
The appearance of "" in your Windows Update list is a common occurrence for Acer laptop users. This specific update is a touchpad driver designed to facilitate communication between your laptop's physical input hardware and the Windows operating system.
Input your laptop’s , SNID , or Model Number (e.g., Aspire A515). acer incorporated hidclass 10010 full
: Sometimes, a HIDClass issue is actually caused by the Intel Serial IO driver . Ensure this is updated from the official Acer support site to ensure the touchpad hardware can communicate with the OS.
Find the Acer HID device, right-click, and select .
Because HID structures interface heavily with volume hotkeys, corrupted driver installations can cause downstream software blocks, occasionally making audio components undetectable. Step-by-Step Troubleshooting and Resolution Guide Instances where wireless or external mice stopped working
However, a quick clarification first: is not a standard public-facing Acer product model (like Aspire, Predator, Swift, or Nitro). It most likely refers to an internal component , a firmware identifier (often found in Device Manager under "Human Interface Devices" – HIDCL), or an OEM part number for a sensor, touchpad, or remote control used in Acer's entertainment systems (e.g., Acer Revo, Predator desktops, or all-in-one PCs).
Click from the top menu and select Show hidden devices . Locate and expand the Human Interface Devices directory.
Windows 10, Windows 11 Client (versions 21H2, 22H2, and newer) Should You Install It? The appearance of "" in your Windows Update
If you need help tracking down the exact driver for your specific laptop model, please reply with your or SNID code so we can locate the correct download link for you! Share public link
Acer Incorporated HIDClass 10010 refers to a specific device driver issue related to Acer laptops and a HID (Human Interface Device) class device. Here's a detailed guide to help you understand and potentially resolve the issue:
Use this if you or others are having issues with peripherals after the update.
In technical terms, stands for Human Interface Device Class . These drivers act as the bridge between your Windows OS and hardware like your touchpad , keyboard , or mouse . Specifically, older versions of this driver have been identified as the Acer Airplane Mode Controller . Should You Install It?